Problems with mixer service in EU region
Incident Report for Dolby.io
Resolved
This incident has been resolved.
Posted Nov 23, 2020 - 07:38 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Nov 20, 2020 - 18:12 UTC
Update
We are continuing to investigate this issue.
Posted Nov 20, 2020 - 18:12 UTC
Update
We are continuing to investigate this issue.
Posted Nov 20, 2020 - 17:48 UTC
Update
We are continuing to investigate this issue.
Posted Nov 20, 2020 - 16:29 UTC
Update
We are continuing to investigate this issue.
Posted Nov 20, 2020 - 16:29 UTC
Investigating
Problem seem wider than just mixer service, investigation ongoing
Posted Nov 20, 2020 - 14:09 UTC
Identified
The issues has been identified and a fix has been implemented, the mixer service going back to normal around 13:05 UTC for new mixing requests
Posted Nov 20, 2020 - 13:10 UTC
Investigating
Some application are facing issues with mixer service in EU region (since ~12:30 UTC)
Posted Nov 20, 2020 - 12:30 UTC
This incident affected: Communications API (Client Session Service, Conferencing Service, RTMP Service).
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